LSSGB | Lean Six Sigma Green Belt Classroom
 
ESQUEMA DEL CURSO
Introduction to Six Sigma
History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
Evolution of Six Sigma
Defining Six Sigma – philosophy and objectives
Overview of Six Sigma DMAIC process
Stakeholders & Setting up a Six Sigma Project
1. Identifying and Documenting stakeholder requirements
Identifying stakeholders and customers
Data collection and analysis
Determining critical requirements
2. Project Selection Criteria
Identifying performance metrics
Using Financial criteria to evaluate project benefits
Maximizing project benefits for the organization
3. Project Planning
Creating Project Charter
Charter Negotiation
4. Managing Team Dynamics
Initiating teams
Stages of team evolution
Maslow’s hierarchy of needs
Motivation Techniques
Conflict Resolution Techniques
Management / Leadership styles
Roles played by people in a project
5. Important project management & planning tolos
Six Sigma Methodology – Define
1. Inputs – Need for six sigma project, Executive management sponsorship, core team identified
2. Tools
Organization hierarchy
High level process maps
High level Pareto charts
Idea generation and categorization tools
3. Outputs
Project charter
Established metrics
Problem statement
Roles & responsibilities
Six Sigma Methodology – Measure
1. Objectives of Measure Phase
2. Inputs – the outputs of the Define phase
3. Tools
Data collection tools and techniques
Measurement scales
Validation techniques (Gauge R & R)
Statistical distributions
Data mining
Run charts
Process map
Stakeholder tools
Process costs
4. Outputs
Well defined processes
Baseline process capability
Process parameters affecting CTQs
Cost of poor quality (COPQ)
Measurement system
Six Sigma Methodology – Analyze
1. Objectives of Analyze Phase
2. Inputs – outputs of the Measure phase
3. Tools
Ishikawa diagram
Failure mode and effects analysis
Hypothesis testing
Process capability study
4. Outputs
Important causes of defects
Special and common causes of variation
DPMO and sigma level
Six Sigma Methodology – Improve
1. Objectives of Improve Phase
2. Inputs – outputs of the Analyze phase
3. Tools
Returns on investment
Solution design matrix
Design of experiment
Taguchi robustness concepts
Response surface methodology
Project planning and management tools
Prototypes
4. Outputs
Cost / benefit for different solution
Selection of solutions for implementation
Implementation plan
Six Sigma Methodology – Control
1. Objectives of Control Phase
2. Inputs – outputs of the Improve phase
3. Tools
Control plan
Statistical process control
Lean enterprise
5S
Kaizen
Kanban
Total productive maintenance
Measurement system reanalysis
4. Outputs
Implemented solutions
Revised measurement system
Control plan for sustaining benefits
Improves process capability
Lessons learned
Lean
A Value Stream Map
Lean is Speed
Total Supply Chain
Lean Six Sigma Logistics
Case Study
Case Study Part 1
Case Study Part 2
Case Study Part 3
 
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