MS-4019 | Transform your everyday business processes with agents
 
This Learning Path examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.
 
Prerequisites
Students should have basic functional experience with Microsoft 365 services.
Students must have a proficient understanding of general IT practices.
 
Role
Administrator
Business User
Developer
Student

Course Outline
Module 1: Get started with agents
This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.
Introduction
What are agents?
Who can create and use agents?
Explore the benefits of using agents
Enhance collaboration using agents
Examine IT governance controls for agents
Module assessment
Summary
Module 2: Build and manage an agent
This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.
Introduction
Examine the tools used to create agents
Explore the components of an agent
Create an agent in Copilot Chat - Part 1
Create an agent in Copilot Chat - Part 2
Create an agent in SharePoint
Exercise - Create instructions for agent scenarios
Exercise - Create starter prompts for agent scenarios
Test and edit your agents
Manage your agents
Module assessment
Summary
Module 3: Share and use agents
This module explores how everyday business users can share and use agents in SharePoint and Microsoft 365 Copilot Chat.
Introduction
Share an agent with other users
Share an agent in Microsoft Teams
Interact with agents
Module assessment
Summary
 
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