LSSBB | Lean Six Sigma Black Belt Classroom

 

COURSE OUTLINE:

Introduction

1. A brief history of Quality

2. What is Quality (Definitions) and service or product

3. Quality Gurus & their contribution to Quality

4. Enterprise wide View

5. Leadership

6. Six Sigma Roles and Responsibilities

7. Team Formation

8. Team Facilitation

9. Team Dynamics

10. Time Management For Teams

11. Team Decision making Tools

12. Management and Planning Tools

13. Team Performance Evaluation And Rewards

14. Overview of DMAIC

 

Define

1. Important Stakeholders

2. Impact On Stakeholders

3. Critical To Requirements

4. Benchmarking

5. Business performance measures

6. Financial measures

7. VOC

8. Kano's Customer Satisfaction Levels

9. Juran's Customer Needs

10. Market Research

11. CTQ Flowdown

12. QFD

13. Performance Metrics

14. Project Charter

15. Charter Negotiation

16. Project management plan and Baselines

17. Project Tracking

 

Measure

1. Processes, Process characteristics, process flow metrics, inputs and outputs

2. Process maps and Flow chart

3. SIPOC

4. Data Type & Measurement scale

5. Data Collection

6. Sampling strategies

7. Fishbone Diagram

8. Relational Matrices or Prioritization Matrix

9. Basic Statistics

10. Analytical Statistics

11. Gauge R & R

12. Process Capability Analysis

 

Analyze

1. Correlation and Regression Analysis

2. Testing of Hypothesis

3. FMEA

4. Gap Analysis

5. The Five Whys

6. Pareto Diagram

7. Tree Diagram

8. Non value added activities

9. Cost of poor Quality (COPQ)

 

Improve

1. DOE

2. Poka-yoke

3. 5S

4. Kanban

5. Standard Operations

6. Operator work instructions

7. Cycle time reduction

8. Continuous Flow Manufacturing

9. SMED

10. Kaizen and Kaizen Blitz

11. Theory of Constraints (TOC)

12. Risk analysis

 

Control

1. Statistical Process Control

2. Other Control Tools

3. Maintain Controls

4. Sustaining Improvements

 

DFSS

1. DFSS

 

More on Lean

1. A Value Stream Map

2. Lean is Speed

3. Total Supply Chain

4. Lean Six Sigma Logistics

 

Case Study 1

1. Case Study 1 Part 1

2. Case Study 1 Part 2

 

Case Study 2

1. Case Study 2 Part 1

2. Case Study 2 Part 2

 

 

LSSBB | Lean Six Sigma Black Belt Classroom

SKU: SCRUMSTUDY-LSSBB
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