CT-UT | Tester Usability Testing
 
The ISTQB® Certified Tester Usability Tester (CT-UT) focuses on usability testing methods and approaches. It covers set up procedures from a usability, user experience, and accessibility, as well as relevant standards and risks.
 
Business Outcomes
Foundation Level Usability Testing candidates who have passed the Foundation Level „Usability Testing” syllabus exam should be able to accomplish the following Business Objectives:
Understand the basic concepts of usability and usability testing.
Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.
Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.
Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.

Audience
The Usability Testing certification is aimed at anyone involved in software testing who wishes to broaden their knowledge of usability testing or anyone who wishes to start a specialist career in usability testing. The qualification is also aimed at anyone involved in usability engineering who wishes to understand usability testing.
To gain this certification, candidates must hold the Certified Tester Foundation Level certificate.

Course Outline
Module 1: Basic Concepts
Fundamentals
Evaluating Usability, User Experience and Accessibility
Usability Evaluation in Human-Centered Design
Module 2: Risks in Usability, User Experience and Accessibility
Introduction
Typical Risks
Module 3: Usability and Accessibility Standards
Usability Standards and Manufacturer Guidelines
Accessibility Standards
Module 4: Usability Reviews
Introduction and Approach
Types of Usability Review
Module 5: Usability Testing
Introduction
Step-By-Step Approach to Usability Testing
Prepare Usability Test
Conduct Usability Test Session
Analysis of Findings
Communicate Results and Findings
Quality Control of a Usability Test
Challenges and Frequent Mistakes
Module 6: User Surveys
Introduction
Step-By-Step Approach to User Surveys
Standardized Questionnaires
Module 7: Selecting Appropriate Methods
Criteria for Selecting a Method
Module 8: Summary of Roles and Responsibilities
Usability Tester
Moderator and Note-Taker
 
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