CLFNDU | Understanding Cisco Collaboration Foundations
v1.0
 
What you'll learn in this course
The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:
	
		
			
Collaboration courses
			
Collaboration exams
		
		
			
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
			
350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
		
		
			
Implementing Cisco Collaboration Applications (CLICA)
			
300-810 Implementing Cisco Collaboration Applications (CLICA)
		
		
			
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
			
300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
		
		
			
Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
			
300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
		
		
			
Implementing Automation for Cisco Collaboration Solutions (CLAUI)
			
300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI)
		
	
 
Course duration
	
Instructor-led training: 5 days with hands-on lab practice
	
Virtual instructor-led training: 5 days of web-based classes with hands-on lab practice
	
E-learning: Equivalent of 5 days of instruction with hands-on lab practice
 
How you'll benefit
This course will help you:
	
Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
	
Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
	
Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
	
Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
	
Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
	
Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
	
Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
 
Who should enroll
	
Students preparing to take the CCNP Collaboration certification
	
Network administrators
	
Network engineers
	
Systems engineers
 
Technology areas
	
Collaboration
 
Course details
Objectives
After taking this course, you should be able to:
	
Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
	
Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
	
Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
...
 
Prerequisites
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
	
Internet web browser usability knowledge and general computer usage
	
Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line 
 
Outline
	
Exploring the Path to Collaboration
	
Introducing Cisco Unified Communications Manager and Initial Parameters
	
Exploring Endpoints and the Registration Process
	
Exploring Codecs and Call Signaling
	
Managing Users in Cisco Unified Communication Manager
	
Describing a Basic Dial Plan
	
Describing Class of Service
	
Enabling Endpoints and Features
	
Describing the Cisco ISR as a Voice Gateway
	
Exploring Cisco Unified Communication Manager Media Resources
	
Reporting and Maintenance
	
Exploring Additional Requirements for Video Endpoints
	
Describing Cisco Unity Connection
 
Lab outline
	
Configure Default Cisco Unified CM System and Enterprise Parameters
	
Configure the Cisco Unified CM Core System Settings
	
Configure an Access Switch for an Endpoint
	
Deploy an IP Phone Through Auto and Manual Registration
	
Administer Endpoints in Cisco Unified Communications Manager
	
Create a Local User Account and Configure LDAP
	
Implement Users
	
Create a Basic Dial Plan
	
Explore Partitions and Call Search Spaces
	
Describe Private Line Automatic Ringdown (PLAR)
	
Deploy an On-Premise Cisco Jabber® Client for Windows
	
Implement Common Endpoint Features
	
Configure Common Endpoint Features
	
Configure Voice over Internet Protocol (VoIP) Dial Peers
	
Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
	
Control Access to Media Resources
	
Use Reporting and Maintenance Tools
	
Explore Endpoint Troubleshooting Tools
	
Examine the Integration between Unity Connection and Cisco Unified CM
	
Manage Unity Connection Users