A+ (HExt) | CompTIA A+
 
The CompTIA A+ certification, broken into a Core 1 exam and a Core 2 exam, is a foundational level certification designed for professionals with 12 months hands-on experience in a help desk support technician, desk support technician, or field service technician job role.
This course can benefit you in two ways. If you intend to pass the CompTIA A+ Core 1 and Core 2 (Exams 220-1201 and 220-1202) exams to receive an A+ certification, this course can be a significant part of your preparation. However, certification is not the only key to professional success in the field of IT support. Today's job market demands individuals have demonstrable skills, and the information and activities in this course can help you build your skill set so that you can confidently perform your duties in any entry-level IT support role.
 
Objectives
The course content is broken down to cover both Core 1 and Core 2 objectives:
A+ Core 1 is covered in Modules 1-10.
A+ Core 2 is covered in Modules 11-22.
Upon course completion, you will be able to:
Define the role of an IT Specialist
Install Motherboards and Connectors
Install System Devices
Troubleshoot PC Hardware
Compare Local Networking Hardware
Configure Network Addressing and Internet
Support Network Services
Summarize Virtualization and Cloud Concepts
Support Mobile Devices
Support Print Devices
Manage Support Procedures
Configure Windows
Manage Windows
Support Windows
Secure Windows
Install Operating Systems
Support Other OS
Configure SOHO Network Security
Manage Security Settings
Support Mobile Software
Use Data Security
Implement Operational Procedures
 
Course Outline
Course Introduction
Module 1: What Does an IT Specialist Do?
Module 2: Installing Motherboards and Connectors
Module 3: Installing System Devices
Module 4: Troubleshooting PC Hardware
Module 5: Comparing Local Networking Hardware
Module 6: Configuring Network Addressing and Internet Connections
Module 7: Supporting Network Services
Module 8: Summarizing Virtualization and Cloud Concepts
Module 9: Supporting Mobile Devices
Module 10: Supporting Print Devices
Module 11: Managing Support Procedures
Module 12: Configuring Windows
Module 13: Managing Windows
Module 14: Supporting Windows
Module 15: Securing Windows
Module 16: Installing Operating Systems
Module 17: Supporting Other OS
Module 18: Configuring SOHO Network Security
Module 19: Managing Security Settings
Module 20: Supporting Mobile Software
Module 21: Using Data Security
Module 22: Implementing Operational Procedures
Appendix
Appendix
Index
 
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