CAPPS | Implementing Cisco Collaboration Applications

Version: 1.0

Area of technology: Optical

 

Course Content    

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

 

Objectives

Upon completing this course, you will be able to:

  • Describe integrated and unified messaging options and integration with Microsoft Exchange
  • Describe virtualization, design and deployment of Cisco Unity Connection and Cisco Unified Call Manager
  • Describe monitoring tools and how to troubleshoot Cisco Unity Connection issues
  • Describe the features and characteristics of Cisco Unity Express and how to integrate it with Cisco Unified Communications Manager Express
  • Describe how the Cisco Unity Express auto-attendant application works and how it can be customized
  • Describe Cisco Unity Express basic monitoring and troubleshooting tools
  • Describe voicemail networking options including legacy networking, HTTPS networking and VPIM
  • Describe, design, deploy and configure Cisco Unified Communications IM and Presence and use the Cisco Unified Communications IM and Presence troubleshooting tools
  • Implement Cisco Jabber
  • Describe the features and functionality of Cisco Prime Collaboration Provisioning
  • Describe the video infrastructure components and architecture including endpoints, video services, video network services, and management
  • Describe the features and functionality of Cisco TMS

 

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

 

 

Course Outline

Duration: 5 days

  • Module 1: Cisco Unity Connection
  • Module 2: Cisco Unity Express
  • Module 3: Cisco Unified IM and Presence Implementation
  • Module 4: Video Provisioning and Integration in a Unified Communications Deployment

 

Who Should Attend

  • Channel Partners
  • Customers
  • Employees

 

CAPPS | Implementing Cisco Collaboration Aplications

SKU: CISCO-CAPPS
NETEC
DESCUENTOS Y PAGOS
Suscríbase a nuestro newsletter
  • Facebook Netec
  • Twitter Netec
  • Linkedin Netec
  • Youtube Netec
  • Instagram Netec

Copyright 2019 Netec. Todos los derechos reservados.